“Having experienced being a tenant and as I continue being an owner to today, I see every day how the line gets blurred, and both tenants and owners treat this experience as just a business. When I founded JPMC, I understood that I was joining an already saturated property management market. However, I saw a need for personalization, accountability, and transparency. As such, I am committed to making “customer-centricity” a primarily used approach in our partnership, where everything we do begins and ends with you, the customer, tenant, and owner. Graduating with a master’s degree in business administration, Bobby also holds certifications as a Change Manager, Project Management Professional, Scrum Master, Re-Engineering Practitioner, and Lean Six Sigma Black Belt. In our partnership, Bobby is committed to using those skills, training, and abilities to deliver on his vision and mission to exceed his customer’s expectations and provide unmatched customer service.